PRC’s data guides your organization toward excellence, drives patient loyalty, and strengthens your brand in today’s competitive marketplace. As dedicated partners, our team works with you to customize your patient experience survey, adding questions supporting your strategic goals.

In Pursuit of Excellence

Understand Core Culture. By promoting a culture of safety, teamwork, and mutual respect in both our workplace and our clients’, we foster an environment which helps everyone be their best selves.

Measure the Patient Experience. We do more than collect patient data. We strive to capture exactly what it means to be a patient at each unique location, looking at and listening for the whole picture.

Transform Healthcare. In addition to the innovative work PRC does with tools such as®, we transform the healthcare landscape each time we deliver data to healthcare organizations and accelerate the path to excellence with our team of coaches and consultants.

Achieving Excellence

"For McLeod Health, it starts with measuring excellence. PRC’s system shows us that our patients are having excellent experiences across our continuum of care, and we continually see the patient loyalty that is leading us to market share growth and system expansion."

Cathy Kunkle Lee, MBA, CPXP

Corporate Vice President of Patient Experience, McLeod Health

Explore Other Solutions


PRC’s Voices® is the industry’s only reporting tool to capture the actual voice of the patient and provide search functionality within those comments. read more

Key Drivers of Excellence®

Identify what you need to transform ideas to action, witness the remarkable shift from good to great, and capture the patient experience. read more


Innovating your process for using your PRC data and insights by enhancing both the patient and company's experience with just one easy-to-use platform. read more

Response Rates

Capture your whole audience’s perception of excellence and loyalty with high industry-leading response rates of the silently satisfied. read more