PRC’s Key Drivers of Excellence® determine where to focus your resources to maximize performance improvement and return on investment. A key deliverable from PRC, Key Drivers help you understand which areas have the greatest influence over your overall scores.

Maximize Performance Improvement

When looking at your results, it’s easy to feel overwhelmed and succumb to the temptation to attempt to fix all your problems at once. Key Drivers are here to help. Derived from one of two statistical analyses, this output tells you exactly where to focus your efforts. Your Key Drivers are displayed on PRCEasyview.com, PRC’s data management and reporting platform.

Finding the Key

"Everyone is looking for the 'silver bullet' to success. Organizations would be remiss not to leverage the power of PRC’s Key Drivers to maximize their performance improvement efforts."

Carol Martin

Director of Quality Informatics, Roper St. Francis

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EasyView®

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Voices®

PRC’s Voices® is the industry’s only reporting tool to capture the actual voice of the patient and provide search functionality within those comments. read more

Response Rates

Capture your whole audience’s perception of excellence and loyalty with high industry-leading response rates of the silently satisfied. read more

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Understanding how patients engage with healthcare is a critical element to making an impact with high response rates. read more