You know a 5-star experience when you have one. With Provider Star Ratings from PRC, we’ll share the patient data you need to display star ratings for your providers. By calculating and publishing verified consumer ratings and reviews to your online directory you can ensure consumers see the most relevant information about the care your organization delivers.
How It Works
Times have really changed. Access to information and consumer reviews is at the touch of everyone’s fingertips, within seconds of searching practically anything online. This includes information about your healthcare providers and the clinics they practice at. Staying on top of performance transparency is essential. PRC’s Star Ratings solution provides peace of mind for providers and the organizations where they practice and leverages the power of public transparency with patient experience data to drive improvement.
Our process includes requesting feedback from 100% of the patient population following their visit/discharge in the fastest way possible, electronically. Invitations are sent and the recipient can respond on the go from their mobile device. Results are then immediately accessible and are converted into Provider Star Ratings.
Show your stars
Star Ratings for each provider are calculated based on key questions in the survey and then allow for placement on a providers’ profile, and you can also include recent patient comments. PRC provides a direct link between what we collect and your individual provider websites. Additionally, we offer tools and resources to guide you on your transparency journey, including prelaunch reports for each provider, ensuring they can see their results before they are released to the public.
Explore Other Solutions
Innovating your process for using your PRC data and insights by enhancing both the patient and company's experience with just one easy-to-use platform. read more
Key Drivers of Excellence®
Identify what you need to transform ideas to action, witness the remarkable shift from good to great, and capture the patient experience. read more
Capture your whole audience’s perception of excellence and loyalty with high industry-leading response rates of the silently satisfied. read more
Patient Experience & Government Surveys
Understanding how patients engage with healthcare is a critical element to making an impact with high response rates. read more