Hearing the voices of actual patients sharing their feelings and feedback adds significant value to your research. As you hear the voices of patients describing what impressed them about the care they received, you’ll develop a more nuanced, comprehensive understanding of your patients’ experiences.
Hear the Satisfaction
The cadence of a speaker’s voice brings new weight to comments, offering a depth of motivation not possible with other methods. Often played for staff during team meetings, these recordings are searchable, downloadable, and 100% HIPAA compliant. PRC qualitative analysts provide comment summaries from the Voices® questions and tag all audio files, allowing you to sort through the audio of patients’ comments and drill down to responses where patients refer to “my nurse,” “the nurse,” “a nurse,” etc., adding valuable color to data and presentations.
Explore Other Solutions
Innovating your process for using your PRC data and insights by enhancing both the patient and company's experience with just one easy-to-use platform. read more
Key Drivers of Excellence®
Identify what you need to transform ideas to action, witness the remarkable shift from good to great, and capture the patient experience. read more
Capture your whole audience’s perception of excellence and loyalty with high industry-leading response rates of the silently satisfied. read more
Patient Experience & Government Surveys
Understanding how patients engage with healthcare is a critical element to making an impact with high response rates. read more