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Breathing New Life into a Culture of Excellence

Breathing New Life into a Culture of Excellence

Built for Success: Structure Provides a Framework for Excellence. Presented by Kelsey Haswell, Quality Improvement Methodist Health System Excellent patient experiences and outcomes don’t just happen — they result from a carefully conceived and faithfully...
Tending Lavender

Tending Lavender

A few months ago, I noticed my primary care doctor down the aisle of the grocery store. Having hurried to the store fresh from the shower, I looked a bit damp and bedraggled and avoided saying hello. But I noticed that she too, looked less like the well-dressed,...
Time For Innovation

Time For Innovation

  Time For Innovation- As part of PRC’s celebration of Patient Experience Week with the Beryl Institute, we’re publishing a series of four daily blog posts discussing key elements of an excellent patient experience: communication, teamwork, safety, and...
Top 10 Patient Safety Issues of 2018

Top 10 Patient Safety Issues of 2018

  As part of PRC’s celebration of Patient Experience Week with the Beryl Institute, we’re publishing a series of four daily blog posts discussing key elements of an excellent patient experience: communication, teamwork, safety, and timeliness. Historically, 2018...