CAHPS for ACOs in 2017

The September 19 deadline for submitting online vendor authorizations to CMS (the Centers for Medicare & Medicaid Services) will be here before you know it.

So, if you’re searching for an experienced, CMS-approved survey partner with a reputation for helping clients improve performance, check out this replay of our informative and practical CAHPS for ACOs webcast with Jan Gnida, CPXP, PRC’s Director of Patient Experience & Government Surveys.and practical peek at this year’s Consumer Assessment of Healthcare Providers & Systems (CAHPS) for Accountable Care Organizations (ACOs).

This summer, Professional Research Consultants, Inc., (PRC) wrapped up its annual CAHPS for ACOs (Consumer Assessment of Healthcare Providers & Systems for Accountable Care Organizations) vendor training, and Jan is jazzed about:

  1. Putting the evolution of CAHPS for ACOs in the context of new developments
  2. Describing the survey instrument and the choice between ACO-9 and ACO-12
  3. Reviewing eligibility and sampling requirements and the administrative timeline
  4. Offering an overview of public reporting

About our presenter

2017 Jan Gnida Picture.pngJan Gnida, CPXP
Director, Patient Experience & Government Surveys
Professional Research Consultants, Inc.

Jan joined PRC in 1994 and has vast experience managing multiple types of patient experience research. She is recognized as an expert in the growing field of government surveys, where she helps clients navigate accountability requirements associated with healthcare reform. Her outstanding organizational skills, expertise in managing work flow, and encyclopedic knowledge of legislative requirements enable Jan to translate client needs into PRC processes to ensure that clients have the information and understanding they need to reach their patient experience goals.


Interested? Fill out the form below to view the webcast!