Missouri Baptist Sullivan Hospital is a 35-bed critical access hospital located in Sullivan, Missouri. A member of BJC HealthCare, the hospital employs 395 care team workers to serve the patient populations of Crawford, Franklin, and Washington counties. With a strong organizational culture based in accountability, implementation of best practices, and tracking of patient experience data, Missouri Baptist Sullivan ranks as a top-performing patient experience hospital, overcoming the challenges as a critical access hospital to provide excellent care experiences.
Fill out the form below to download the case study: