by Noah Larsen | Mar 27, 2024 | Consumer & Brand
In our virtual world, many professionals have logged off a Microsoft Teams call and received the note: “How was your call quality?” Consumer feedback is important in nearly every service of our day-to-day. Making data-driven decisions means making educated decisions....
by Noah Larsen | Jan 15, 2024 | Consumer & Brand
An obvious but telling truth: hospitals and health systems thrive with actionable data to guide future initiatives. To see the full picture of their healthcare experience, we encourage our partners to conduct research across PRC’s solution lines and explore the...
by James Ratliff | Sep 29, 2023 | CHNA, Consumer & Brand, Employee Experience, Patient Experience, Physician Partnership
Revisit a day of of learning, networking, and recognition. PRC hosted 2023 PRC Healthcare Experience Summit, a conference full of sessions that explore the most pressing topics in healthcare. Attendees were able to connect with fellow hospital leaders and healthcare...
by James Ratliff | Aug 8, 2023 | Consumer & Brand, DEI
“Holistic Medicine” is defined as a form of healing that considers the whole person; body, mind, spirits, and emotions. Much like with humans, the health of our institutions providing care requires a holistic approach. Parts of this approach include...
by James Ratliff | May 24, 2023 | Consumer & Brand
PRC recently completed gathering the data for the 2023 National Consumer Study. As we begin analyzing the data, I wanted to take a specific look at disparities between urban and rural markets. Our previous blog detailed outmigration, where consumers seek specialized...
by Noah Larsen | Mar 14, 2023 | Consumer & Brand, Patient Experience
Power of Transparency: Sharing the Patient Voice Wednesday, April 5 at 1 p.m. CT Online presence plays a larger role than ever in healthcare consumer decision-making. Discover a simple addition to your patient experience to meet patients online before they choose to...
