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Category: Employee Experience

Nurse tending to newborn infant.

Twinkle, Twinkle, Little Star: Cradling Babies & Employees

October 13, 2022

Taumaoe Gaoteote from Santa Clara Valley Medical Center shares strategies to boost patient & employee experience as life enters the world.

Posted in Employee ExperienceTagged Employee Engagement, lullabies, music, resiliency
Empathy wood carving

Exploring the Burden of Empathetic Distress in Healthcare

October 6, 2022

This episode of the Healthcare Experience Matters podcast serves as a reminder as to what empathy is in the first place.

Posted in Employee ExperienceTagged Compassion, empathy, Healthcare Experience Foundation, Healthcare Experience Matters
Upset nurse speaking to doctor

What it Takes to Restore a Culture of Civility in Healthcare

September 22, 2022

The need to foster healthy work environments and equip our teams with tools to broaden civility and combat incivility is at an all-time high.

Posted in Employee ExperienceTagged Civility, Employee Communication, Healthcare Experience Foundation, Healthcare Experience Matters
doctors and care teams treating patients

How Leadership Behavior Helps Reduce Employee Turnover

September 15, 2022

Effective leadership behavior helps build an engaged workforce resulting in high levels of enthusiasm & compassion for patients.

Posted in Employee ExperienceTagged Employee Engagement, Healthcare Experience Foundation, Healthcare Experience Matters, Healthcare Leadership, Retention, turnover
One glowing light bulb standing out from the unlit incandescent bulbs with reflection , leadership and different creative idea concept. 3D rendering.

New Research on the Practical Application of Leader Behaviors

August 25, 2022

Kathleen Lynam shares what new research demonstrates are high impact behaviors for this year and beyond.

Posted in Employee Experience, Physician PartnershipTagged Employee Engagement, Engagement, leadership, Physician Partnership
Man standing on mountain

An Insider’s Guide to Leading with Compassion

August 18, 2022

“Compassionate leaders are self-motivated. They’re able to influence employees and medical staff positively”

Posted in Employee Experience, Patient ExperienceTagged Compassion, Healthcare Experience Foundation, Healthcare Experience Matters, leadership
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