Taumaoe Gaoteote from Santa Clara Valley Medical Center shares strategies to boost patient & employee experience as life enters the world.

Taumaoe Gaoteote from Santa Clara Valley Medical Center shares strategies to boost patient & employee experience as life enters the world.
This episode of the Healthcare Experience Matters podcast serves as a reminder as to what empathy is in the first place.
The need to foster healthy work environments and equip our teams with tools to broaden civility and combat incivility is at an all-time high.
Effective leadership behavior helps build an engaged workforce resulting in high levels of enthusiasm & compassion for patients.
Kathleen Lynam shares what new research demonstrates are high impact behaviors for this year and beyond.
“Compassionate leaders are self-motivated. They’re able to influence employees and medical staff positively”