Taumaoe Gaoteote from Santa Clara Valley Medical Center shares strategies to boost patient & employee experience as life enters the world.
Category: Employee Experience
Exploring the Burden of Empathetic Distress in Healthcare
This episode of the Healthcare Experience Matters podcast serves as a reminder as to what empathy is in the first place.
What it Takes to Restore a Culture of Civility in Healthcare
The need to foster healthy work environments and equip our teams with tools to broaden civility and combat incivility is at an all-time high.
How Leadership Behavior Helps Reduce Employee Turnover
Effective leadership behavior helps build an engaged workforce resulting in high levels of enthusiasm & compassion for patients.
New Research on the Practical Application of Leader Behaviors
Kathleen Lynam shares what new research demonstrates are high impact behaviors for this year and beyond.
An Insider’s Guide to Leading with Compassion
“Compassionate leaders are self-motivated. They’re able to influence employees and medical staff positively”