At its simplest, Service Recovery is a set of tools and techniques that can be used to make things right after something has gone wrong with the healthcare experience.

All content pertaining to the Excellence Accelerator product line.
At its simplest, Service Recovery is a set of tools and techniques that can be used to make things right after something has gone wrong with the healthcare experience.
A rapid improvement resource from PRC’s Excellence Accelerator® about teamwork in the workplace.
Service Excellence Coaches must exhibit the qualities, characteristics, and values espoused by the organization.
Benchmarking is a process by which a group or entity can see how they compare against other like groups or entities, giving us a sense of how well we are doing and helping us to identify room for growth.
ow can we support your path to excellence? We want to hear from you! Join us, as Katie Owens opens the floor to a virtual round table discussion centering on PRC Excellence Accelerator®.
We’re expanding our suite of services to include PRC Excellence Accelerator®, powered by Healthcare Experience Foundation. This new offering will provide on-site coaching and comprehensive solutions to drive meaningful outcomes.