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Category: Patient Experience
2021 CAHPS® Round-Up
Join PRC experts for an informative webinar that covers developments and updates in CAHPS® and VBP throughout 2021.
Case Study: Fostering a Culture of Excellence
Mission Regional’s dedication, coupled with PRC’s continued partnership, translates to an excellent care experience in the eyes of patients.
CMS Finalizes Changes to VBP Due to Pandemic
CMS provided the FY 2022 IPPS Final Rule, which provides guidance on the use of CY2020 HCAHPS data for Value Based Purchasing (VBP).
CARES™ Connect: Elements of an Effective Discharge Solution
Post-discharge communication is relatively commonplace in healthcare, so what makes CARES™ Connect stand out from other discharge solutions?
CMS Publishes OPPS Proposed Rule 2021
CMS published an OPPS proposed rule, containing information for programs including OAS CAHPS & the Radiation Oncology (RO) Model.