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Category: Patient Experience

Excellent as a top box

Why PRC Uses “Excellent” as Our Top Box Response

June 16, 2022

When thinking of institutions, terms like “Centers of Excellence” come to mind before “Centers of Very Good.”

Posted in Patient ExperienceTagged Excellence, improvement, Patient Experience, Top Box
Doctor happily speaking with patient

Four Ways PRC Maximizes Your PX Data

June 9, 2022

With our healthcare experience solutions, we make sure your data comes with the tools & insights necessary to drive meaningful PX improvement.

Posted in Patient ExperienceTagged Action Planning, Data, EasyView, Excellence Accelerator, Patient Experience, Voices
Brunette female doctor talking to patient in the hospital office.

The Quest to Continuously Improve the Patient Experience – Healthcare Experience Matters Podcast

May 26, 2022

Joe Snipp shares his unwavering passion for his job and the importance of a proactive approach for enhancing the patient experience.

Posted in Patient ExperienceTagged Healthcare Experience Foundation, Healthcare Experience Matters, improvements, Patient Experience
Professional speaking to colleagues in a virtual roundtable.

Open Dialogue, Design, and Details on our First Roundtable Discussion

May 19, 2022

Over a hundred leaders from our client partners joined our inaugural Roundtable event, leading to an hour of meaningful dialogue and support.

Posted in Employee Engagement, Patient ExperienceTagged Employee Engagement, Patient Experience, Teamwork, Work Culture
Doctors discussing treatment in a hospital.

Exploring the Code Breathe Initiative with Dr. Joshua Schwarzbaum – Healthcare Experience Matters Podcast

May 19, 2022

Dr. Joshua Schwarzbaum joins to discuss the “Code Breathe” initiative that he helped develop at St. Barnabas Hospital in New York City.

Posted in Patient ExperienceTagged Code Breathe, Emergency Department, Healthcare Experience Matters, Patient Experience
doctor explains a diagnosis to senior woman patient

CARES and Anesthesia Communication

May 11, 2022

Patient centered communication surrounding anesthesia and keeping our patients safe.

Posted in Patient ExperienceTagged Anesthesia, CARES, Communication, Patient Experience
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