Optimize your patient experience performance in with our PX Success Series of videos, now available exclusively to PRC partners.
Kathleen Lynam describes the elements of an effective discharge solution in this latest episode of Healthcare Experience Matters.
Join PRC to learn about the newly-approved OAS CAHPS mixed mode methodologies that contain an e-survey component.
Explore how to use employee engagement to foster a strong employee & servant leadership culture, improve HCAHPS, and retain and recruit staff.
CMS published an OPPS final rule in the Federal Register which contains important information for several different programs.
In a recent Federal Register final rule, CMS finalized including all Medicare-certified home health agencies in an HH VBP Model.