Explore data trends during COVID-19 across the continuum of care to provide context for your own PX performance evaluation & goal setting.
Category: Patient Experience
Security Services
This rapid improvement resource focuses on staff engagement in security services & applicable communication best practices.
Transforming COVID Patient Care: A PRC Partner Spotlight
Sparrow Hospital realized they could use their resources to shift the paradigm in COVID-19 management by allowing families to have visitations with patients.
HCAHPS 2021 Updates
CMS announced that Care Compare will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data.
ICH CAHPS Updates for 2021
ICH CAHPS’ October 2021 update will show data from 2019 fall and 2020 fall surveys, instead of 2020 spring and 2020 fall surveys.
Unveiling PRC VoicesAi
Discover how VoicesAi’s sentiment analysis can help your hospital synthesize qualitative patient feedback into actionable insights in this client-exclusive webinar.