Parkview Hospital’s Angelina Simshauser presents on improved Overall Quality of Care score in the Carew Medical-Surgical unit by focusing on cleanliness.
Without loyal patients, your hospital’s financial health will suffer. Learn how engaged employees & physicians improve loyalty and patient experience.
Learn how FirstHealth utilized data, leveraged resources, developed interventions and improved diabetic health outcomes through FirstReach.
Jill Golde describes communication improvement strategies that result in improvement on CAHPS, while improving the patient experience and helping employees gain greater fulfillment.
How do you turn raw HCAHPS data into patient centered care? Cara Hitt from Kadlec Regional Medical Center answers these questions and more.
Eric B. LoMonaco, Director of Diagnostic and Interventional Radiology, at Monterey Peninsula shared key points on usage and strategy behind Excellence 24/7.