by Isaiah Dominguez | May 10, 2019 | Employee Experience, Patient Experience, Physician Partnership, Utility
PRC was excited to host our first, one-day Excellence in Healthcare Summit in Indianapolis on May 3rd, 2019. Our experienced team of presenters from PRC, Excellence Accelerator®, and Industry leaders engaged a full house of attendees on a range of topics from...
by Isaiah Dominguez | Apr 29, 2019 | Physician Partnership
Physicians are an influential and main component in the healthcare organizations in which they practice. They are central to the management of patient care and therefore the overall experience. They also contribute to the organization’s quality metrics, finances, and...
by Noah Larsen | Apr 9, 2019 | Physician Partnership
Understand what goes into designing surveys and selecting questions for PRC Physician Engagement studies.
by Noah Larsen | Apr 8, 2019 | Physician Partnership
Throughout the survey, physicians’ perceptions are measured using a five-point scale of Excellent, Very Good, Good, Fair, or Poor. In order to foster loyalty to your healthcare organization among physicians, PRC recommends you focus on improving “Good” and “Very Good”...
by Isaiah Dominguez | Mar 27, 2019 | Physician Partnership
In the early 90s, relationship counselor John Gray published the best-selling Men are from Mars, Women are from Venus, metaphorically attributing the seemingly insurmountable hurdle of knowing what the opposite gender wants to the simple fact that men and women are...
by Isaiah Dominguez | Mar 7, 2019 | Employee Experience, Excellence Accelerator, Patient Experience, Physician Partnership
Benchmarking is a process by which a group or entity can see how they compare against other like groups or entities, giving us a sense of how well we are doing and helping us to identify room for growth. Yet, as anyone who has tried comparing the ever-perplexing...