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Power of Transparency: Sharing the Patient Voice

Discover a simple addition to your patient experience to meet patients online before they choose to walk through your doors.

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Hospital health care and medicine.
What the AHCA Patient Safety Ruling Means for You

Florida’s AHCA recently finalized a ruling to make the AHRQ SOPS surveys mandatory for hospitals and ASCs to conduct.

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Female nurse leaning over bedside while attaching the blood pressure armband to a female patient's right arm.
Updated HCAHPS Mode Adjustments

CMS has announced that new mode adjustments will be applied to HCAHPS data, starting with patients discharged in January 2023.

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Healthcare worker treating elderly patient in hospital
HCAHPS Care Compare Percentiles

Updated February 2023 – April 21 Through March 22 Discharges

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What You Need to Know About OAS CAHPS in 2023

Explore “things to know” about OAS CAHPS and how PRC can collect meaningful data surrounding your patients’ outpatient surgical experiences.

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Case Study: Fostering Health Equity by Creating Equitable Housing

St. Joseph’s Health led the creation of equitable housing with access to healthcare resources to serve their community beyond hospital walls.

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