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Power of Transparency: Sharing the Patient Voice
Discover a simple addition to your patient experience to meet patients online before they choose to walk through your doors.

What the AHCA Patient Safety Ruling Means for You
Florida’s AHCA recently finalized a ruling to make the AHRQ SOPS surveys mandatory for hospitals and ASCs to conduct.

Updated HCAHPS Mode Adjustments
CMS has announced that new mode adjustments will be applied to HCAHPS data, starting with patients discharged in January 2023.

HCAHPS Care Compare Percentiles
Updated February 2023 – April 21 Through March 22 Discharges

What You Need to Know About OAS CAHPS in 2023
Explore “things to know” about OAS CAHPS and how PRC can collect meaningful data surrounding your patients’ outpatient surgical experiences.

Case Study: Fostering Health Equity by Creating Equitable Housing
St. Joseph’s Health led the creation of equitable housing with access to healthcare resources to serve their community beyond hospital walls.