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ICH CAHPS Updates for 2021
ICH CAHPS’ October 2021 update will show data from 2019 fall and 2020 fall surveys, instead of 2020 spring and 2020 fall surveys.

Measuring Success with PRC
What does success look like within your organization and how can PRC help?

PRC is a Conditionally-Approved Primary Care First Vendor
PRC is happy to announce that we are a conditionally-approved vendor for Primary Care First Patient Experience of Care.

Unveiling PRC VoicesAi
Discover how VoicesAi’s sentiment analysis can help your hospital synthesize qualitative patient feedback into actionable insights in this client-exclusive webinar.

HHCAHPS Mode Experiment Coming in 2021
In a recent HHCAHPS vendor update training, it was announced that CMS is planning to conduct a mode experiment in 2021

HHCAHPS VBP Cleared for Nationwide Expansion
CMS recently announced that the Home Health Value Based Purchasing Model (HHVBP) may be expanded nationwide as soon as CY2022.