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2023 PRC Healthcare Experience Summit
2023 PRC Healthcare Experience Summit OnDemand Sessions

View OnDemand recordings of sessions from our 2023 Healthcare Experience Summit.

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People of multiple backgrounds on American flag to represent DEI
PRC’s National Health Survey Brief: Diversity, Equity & Inclusion

PRC’s community health research highlights health disparities that could benefit from such DEI-focused efforts to promote health equity.

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Reviewing checklist on clipboard
OAS CAHPS Checklist: Protocol to Best Practices

Join PRC for a review of the components & changes in the OAS CAHPS program as we move towards mandatory data collection & submission.

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Nurse comforting a patient before a surgical procedure.
FFY 2024 HCAHPS VBP Update

CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems, including updates for the VBP program.

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Female Doctor Talking To Male Patient In Hospital Bed
FFY 2024 HCAHPS Final Rule Published

CMS confirmed several changes for HCAHPS guidelines as a result of observations from the 2021 HCAHPS mode experiment.

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2023 PRC National Healthcare Consumer Study on a desk
2023 PRC National Healthcare Consumer Study

The 2023 PRC National Consumer Study looks at trends of how consumers nationwide feel about the state of healthcare in their own communities.

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