Why not take advantage of this free, personalized report to benchmark your hospital’s Value-Based Purchasing (VBP) Program performance against the approximately 4,000 other hospitals in the Hospital Compare database? There’s nothing to lose and a lot to gain from this easy-to-understand custom report that puts your hospital’s performance in perspective.
Personalized report highlights VBP points and trends
Toward the end of summer every year, participating hospitals receive a report from the Centers for Medicare & Medicaid Services (CMS) recapping their performance across all of the metrics tracked within the VBP Program. The following spring, CMS makes public the details behind the VBP points that hospitals earn. That’s when Professional Research Consultants, Inc., (PRC) pulls data from Hospital Compare to create a custom report for its Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) clients. With this report, client hospitals can benchmark their VBP point performance and view three-year trends for their Total HCAHPS score and every HCAHPS Dimension in a way that’s easy to share with health system leaders.
Now, every hospital in the CMS database can benefit from PRC’s user-friendly format to put its VBP point total in perspective and see three-year HCAHPS VBP trends at a glance. Just contact us to get this concise, free performance analysis.
PRC adds perspective, and value
PRC is happy to provide these personalized reports, which identify your hospital’s VBP point total and national percentile rank and track three-year trends in HCAHPS points. The reports add meaning to the raw numbers CMS provides. For example, a hospital may earn 3 VBP points in the HCAHPS Dimension “Communication with Nurses.” Out of context, those three points are meaningless. PRC’s personalized report adds the context that is missing by digging into Hospital Compare and showing that those 3 VBP points mean that the hospital ranked in the 67th percentile of facilities included in the CMS database.
These custom reports can also make goal-setting more meaningful and precise. Let’s say that Hospital A decides that it wants to increase the VBP points it earns in the Overall Hospital Rating Dimension from 2 to 3, for example. But, if other hospitals in the Hospital Compare database increase their performance by a point, as well, the landscape will have shifted. With a 2, in Year One, Hospital A ranked in the 59th percentile. In Year Two, even though it achieved its goal, Hospital A stayed around the 59th percentile because other hospitals followed suit. It would have made more sense for Hospital A to target an increase in ranking in addition to an increase in VBP points. Getting the big picture from PRC’s snapshot report can help hospitals plan more effectively.
That being said, keep in mind that HCAHPS results make up only 25% of the Total Performance Score CMS uses to determine a hospital’s VBP incentive rate. Earning a high Total HCAHPS Score does not necessarily mean that a hospital will increase the level of reimbursement it receives from the VBP program. Likewise, a low Total HCAHPS Score does not necessarily mean that a hospital will lose reimbursement money.
Also keep in mind that the dataset reflected in PRC’s personalized reports is the only one that will enable you to evaluate the impact of the HCAHPS points your hospital earns without factoring in the influence of the other VBP Domains, which make up 75% of the Total Performance Score CMS uses to determine your hospital’s VBP incentive rate.
CMS provides a lot of great data, but it takes a lot of work to sift through it all. Knowing how to use that data to make a difference for your patients and your bottom line is the real key. PRC can help you navigate the sea of data flowing from CMS to create a culture of excellence.