CMS proposes delaying OAS CAHPS survey implementation

CMS published a proposed rule in the Federal Register on July 20, 2017. The proposed rule recommends an implementation delay of OAS (Outpatient and Ambulatory Surgery) CAHPS until further notice.

In the proposed rule preview, CMS states, “…we want to ensure that the survey measures appropriately account for patient response rates, both aggregate and by survey administration method; reaffirm the reliability of national OAS CAHPS Survey data; and appropriately account for the burden associated with administering the survey in the outpatient setting of care.”

The proposed rule does not address a change in the first public reporting period; therefore, we expect public reporting will begin in January 2018, as previously announced, for the July 2016-June 2017 rolling performance year. Over 1,800 hospitals and ambulatory surgery centers have already signed up for the OAS CAHPS survey during the voluntary reporting period.

PRC will keep clients informed of additional updates. Clients can contact their Project Manager to learn more about the status of OAS CAHPS survey implementation and public reporting. To submit official comments or questions to CMS about this proposed rule, visit the regulations.gov website by 5 p.m. Eastern Time on Monday, September 11.

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