HHCAHPS Federal Register Final Rule 2017

The Centers for Medicare & Medicaid Services (CMS) published the final rule in the Federal Register about the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) on November 7, 2017.

In the ruling, CMS finalized the minimum completed survey requirement to receive a performance score for any HHCAHPS measure. Previously, a minimum of 20 completed surveys were required to receive a performance score; this has been increased to 40 completed surveys. CMS notes the need to balance variations in sampling (requiring a large sample) to the ability to present star ratings for as many facilities as possible. Taking these goals into consideration, CMS determined 40 completed surveys will balance the two objectives. This update will apply to PY1.   

The final rule also confirmed the removal of the OASIS measure: Drug Education on All Medications Provided to Patient/Caregiver during All Episodes of Care from the Home Health Value-Based Purchasing (HHVBP) Model. This will be removed for PY3, and following years.

Please visit our Home Health Patient Experience page for survey information on the HHCAHPS survey. For additional questions, please Contact Us.