ICH CAHPS Federal Register

On November 1, 2017 the Federal Register published the final rule for the End-Stage Renal Disease (ESRD) Prospective Payment System. It calls for continuation of previously proposed rules in regards to the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) program. The document does not propose any changes to the ICH CAHPS program at this time.


  • The ICH CAHPS measure comprises 25% of the Clinical Domain Score (18.75% of the total performance scores) for Performance Year (PY) 2020 and is now finalized for PY 2021 as well.
  • The minimum data requirements used in PY 2020 were finalized for PY 2021. “Facilities with 30 or more survey-eligible patients during the CY [calendar year] preceding the performance period must submit survey results.”
  • The performance standards, achievement thresholds, and benchmarks were finalized for the PY 2020 ESRD QIP Measures as follows:

ICH Performance Standards.jpg

The next ICH CAHPS submission deadline is January 31, 2018 for the 2017 Fall Survey. For more information on this survey, please visit our ICH CAHPS program page. PRC has been approved ICH CAHPS vendor since the program’s introduction in 2014. Please contact us with any survey questions.