Get Our Latest Insights on the Topics that matter most to you

  • Filter by Area of Focus

Doctor and patient elbow-bumping to minimize contact
CARES™ Connect for Better Patient Communication – Healthcare Experience Matters Podcast

Kathleen Lynam describes the elements of an effective discharge solution in this latest episode of Healthcare Experience Matters.

Audio icon audio
2022 PRC National Healthcare Consumer Study on an office desk
2022 PRC National Healthcare Consumer Study

Responding to the evolution in healthcare habits, PRC conducts a survey of consumers across the country, looking for habitual trends.

Publication icon publication
Large "thank you" sign on brick wall
The Importance of Gratitude with Katrina Coleman, BSN, MSN – Healthcare Experience Matters Podcast

Gratitude is something that should always be top of mind, but it is especially relevant to discuss around the holidays.

Audio icon audio
Patient and doctor speaking during radiation oncology appointment
CMS Publishes OPPS Final Rule

CMS published an OPPS final rule in the Federal Register which contains important information for several different programs.

Publication icon article
2021 PRC Healthcare Experience Virtual Summit Header
Strategies, Sessions, and Smiles: Recapping the 2021 PRC Healthcare Experience Virtual Summit

The day revealed multiple components that muster up to create great collaboration and success within a healthcare organization.

Publication icon article