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Exploring the Burden of Empathetic Distress in Healthcare
This episode of the Healthcare Experience Matters podcast serves as a reminder as to what empathy is in the first place.
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What Patient Experience Excellence Looks Like with Lara Burnside
Defining patient experience excellence is at the foundation of this week’s Healthcare Experience Matters podcast episode with Lara Burnside.
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What it Takes to Restore a Culture of Civility in Healthcare
The need to foster healthy work environments and equip our teams with tools to broaden civility and combat incivility is at an all-time high.
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How Leadership Behavior Helps Reduce Employee Turnover
Effective leadership behavior helps build an engaged workforce resulting in high levels of enthusiasm & compassion for patients.
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Advancing the Patient Experience in Children’s Healthcare
On today’s discussion, we learn about some key challenges that exist when it comes to providing excellent patient experiences for children.
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Communication and Patient Empathy in Fast-Paced Settings
Today’s Healthcare Experience Matters podcast with Dr. Kacey Gibson might best be summed up in three simple words: “Just Be Human.”
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