Get Our Latest Insights on the Topics that matter most to you

Defining Action Alerts
Your organization will receive a notification if someone mentions a serious situation during a patient experience survey.

HCAHPS Care Compare Percentiles
Updated November 2023 – January Through December 2022 Discharges

Critical Care Unit Rounding
Critical Care represents some of the most intense care where patients face potentially life-threatening illness & unique symptoms.

Wait Time Communication in the Emergency Department
One of the most powerful ways to improve emergency department scores is keeping patients informed throughout their stay.

Patient Rounding: A Rapid Improvement Resource
Patient rounding connects leaders & patients and gives patients confidence in the organization, the team, its leadership, & quality of care.

CARES and Anesthesia Communication
Patient centered communication surrounding anesthesia and keeping our patients safe.