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Defining Action Alerts

Your organization will receive a notification if someone mentions a serious situation during a patient experience survey.

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HCAHPS Care Compare Percentiles

Updated November 2023 – January Through December 2022 Discharges

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Critical Care Unit
Critical Care Unit Rounding

Critical Care represents some of the most intense care where patients face potentially life-threatening illness & unique symptoms.

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Wait Time Communication in the Emergency Department

One of the most powerful ways to improve emergency department scores is keeping patients informed throughout their stay.

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Patient Rounding: A Rapid Improvement Resource

Patient rounding connects leaders & patients and gives patients confidence in the organization, the team, its leadership, & quality of care.

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CARES and Anesthesia Communication

Patient centered communication surrounding anesthesia and keeping our patients safe.

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