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Defining Action Alerts

Your organization will receive a notification if someone mentions a serious situation during a patient experience survey.

Critical Care Unit Rounding

Critical Care departments represent some of the most intense and acute care environments where patients face potentially life-threatening illness and unique symptoms.

Wait Time Communication in the Emergency Departmen...

One of the most powerful techniques to improve and sustain an emergency department experience that drives patient loyalty is implementing ways to keep patients informed throughout their stay. When patients hold our Emergency Departments accountable for the quality of...