About PRC Roundtables
PRC Roundtables empower our client partners by creating a community among healthcare leaders to discuss and share their challenges and best practices for Patient, Employee and Physician Experience. These virtual roundtables allow the opportunity for knowledge sharing about the most pressing issues healthcare organizations face today. On behalf of our teams at the PRC and the Healthcare Experience Foundation, we are honored to support your learning journey.
REGISTER FOR OUR NEXT SESSION
Healthy Conflict and Successful Resolution
August 30 from 1–2 p.m. CT
Conflict is inevitable in any workplace, but can be especially volatile in healthcare environments. Nonetheless, conflict can still be healthy when addressed correctly. This session seeks to explore effectively navigating conflict within care teams. We will analyze the most dominant types of conflict, its impact on teamwork and trust, and how to frame conflicts with the Conversation Curve™, a conflict resolution model that can guide a difficult conversation to a positive resolution.
This session is recommended for: CNOs, Nursing Directors and Managers, and Patient Experience Leaders