Get our latest educational resources for Patient Experience Success
Creating a Culture of Positivity: Embracing and Enhancing Excellence
“Creating a Culture of Positivity” sessions provide a framework for embracing & enhancing excellence and keeping a focus on top box.
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Confidence in Reporting: Dashboard
“Confidence in Reporting” sessions educate you on feedback provided in PRC reporting, so you can understand, discuss, and act upon your data.
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Why Patient Experience Is Important: HCAHPS and Value-Based Purchasing
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.
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Foundations of Excellence: Accountability to Service
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
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Foundations of Excellence: Focus On How, Make Meaningful Impressions
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
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Foundations of Excellence: First Impressions
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
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