Get our latest educational resources for Patient Experience Success
Confidence in CAHPS: About HCAHPS Reporting
“Confidence in CAHPS” sessions provide education about CAHPS questions & measurement scales, reporting, and threshold & comparison options.
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Confidence In The Questions: Survey Questions and Branches of Research
“Confidence in the Questions” sessions provide a framework for understanding the branches of patient perception research.
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Confidence in the Research Process: Esurvey
“Confidence in the Research Process” sessions provide education on the data collection process for your surveys.
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Confidence in the Research Process: Phone Methodology Overview
“Confidence in the Research Process” sessions provide education on the data collection process for your surveys.
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Confidence in the Research Process: PRC’s Ongoing Process
“Confidence in the Research Process” sessions provide education on the data collection process for your surveys.
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Why Patient Experience Is Important: Outcomes of Creating an Excellent Experience
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.
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