What is patient experience transparency and why is it important? Who’s providing provider ratings online?
Presented by Noel Coleman, President, Connect Healthcare
Online ratings sites are both a reality and a real pain point for most healthcare providers. The ratings sites such as HealthGrades and Vitals have statistically invalid sample sizes and unverified patient feedback. Yet, consumers who are used to reviews on other businesses and service providers are still using these sites to influence their decisions.
Noel Coleman is the President of Connect Healthcare. Over the last 18 years, he’s worked with hundreds of healthcare organizations to improve the use of data for patient acquisition and referral development. As an engineer by training at Georgia Tech, Noel’s systems focus has helped Connect Healthcare create solutions to solve its clients needs.
This webcast will provide you with an overview of how other organizations are leveraging patient experience survey data to take control of their providers’ reputations online, show up higher in search than the other 3rd party ratings sites and provide consumers with a broader picture of true provider excellence.
To view the webcast, fill out the form below!