Parkview Health’s Magnet® Journey: Rooted in Excellence

Achieving Magnet® Recognition requires connecting the dots between data, culture and performance and driving change throughout the organization. In this webcast replay, Judy Boerger, MBA, MSN, RN, NEA-BC, Chief Nursing Executive, and Vicki Maisonneuve, MSN, RN, CRRN, Manager, Nursing Center of Excellence, and  Magnet® Program Director, explore how and why Parkview’s Magnet® Journey was rooted in excellence. 

Mapping the milestones on Parkview’s Magnet® Journey 

Excellence is a core value at Parkview Health, headquartered in Fort Wayne, Indiana. Parkview’s seven hospitals are among only 21 in the state of Indiana to attain Magnet® statusNationwide, only 467 of more than 6,300 hospitals have achieved the standard of excellence signified by Magnet® certification.

Boerger and Maisonneuve note that Parkview’s shared governance structure was absolutely critical to the success of the organization’s Magnet® efforts. That organizational strength enabled the system-wide cultural transformation that fully engaged nursing leadership and Parkview’s nearly 3,000 clinical nurses.

During their presentation, Boerger and Maisonneuve map the milestones along Parkview’s journey to excellence, including:

  • Marshaling leadership support
  • Conducting performance assessments and gap analyses
  • Leveraging shared governance
  • Achieving outcomes
  • Completing and submitting Magnet® documentation
  • Managing the surveyor visit

In addition to describing the process, Boerger and Maisonneuve conduct a Q&A and offer takeaways from their Magnet® experience. “At Parkview, we don’t just talk about compassionate and expert care, we define it through every interaction,” says Boerger. “We empower our nursing teams to do what is best for patients, we inspire one another to grow personally and professionally, and – most importantly – we put patients and their families at the center of everything we do.”

Please note: If you view this webcast, you will be eligible to receive Patient Experience Continuing Education Credits (PXEs) through The Patient Experience Institute. When you register to view this webcast, you will provide your name and email address. That’s all you need to do. PRC will take care of the rest.

About our presenters

2017 Judy Boerger Parkview Health Fort Wayne.jpgJudy Boerger, MBA, MSN, RN, NEA-BC
Chief Nursing Executive
Parkview Health, Fort Wayne, Indiana

Judy Boerger joined Parkview Health in 2007 as Chief Nursing Officer and senior vice president. She represents all of Parkview Health’s nurses at the executive council level. Throughout her career, she has led a variety of clinical and operational areas, including inpatient, outpatient and home health. She also has experience in new healthcare facility construction. She earned her Master of Business Administration degree from Xavier University in Cincinnati, Ohio, in 1989, her Master’s in Nursing from Indiana University of Pennsylvania in 2004, and a Wharton School of Business Nursing Fellowship at the University of Pennsylvania in 2003. She is also an AHA National Patient Fellow. Boerger is board-certified Nursing Executive Advanced.

2017 Vicki Maisonneuve Parkview Health Fort Wayne.jpgVicki Maisonneuve, MSN, RN, CRRN
Mangager, Nursing Center of Excellence and Magnet® Program Director
Parkview Health, Fort Wayne, Indiana

Vicki Maisonneuve has been a Parkview Health RN since 1984, graduating from the Parkview School of Nursing. She has worked in multiple practice areas throughout Parkview, primarily in physical rehabilitation including spinal cord injury, stroke, and brain injury care, including clinical care, case management and Professional Staff Development. Maisonneuve currently manages the Nursing Center of Excellence and is the Magnet Program Director for Parkview Health. She earned her BSN and MSN from Ball State University in Muncie, Indiana, in 2002 and 2008, respectively.  She is nationally certified in Rehabilitation.

About Parkview Health

Parkview Health is a not-for-profit, community-based health system serving a northeast Indiana and northwest Ohio population of more than 820,000. With more than 10,000 employees, Parkview is the region’s largest employer. Its mission is to improve the health of the communities and people it serves while inspiring individuals to take steps to improve their well-being. In addition to its hospitals, Parkview Health includes a network of primary care and specialty physicians.

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