PRC Experts – December Client FAQs

client FAQs

On a monthly basis, PRC addresses Frequently Asked Questions. In December, we answered the following client FAQs:

“Is that sample size statistically significant?”
“How do we decide where to focus our efforts for HCAHPS?”
“How do I know if my action plans are working?”
“How can I use to motivate staff and recognize excellence?”
“How does PRC combat ‘lag time’ bias?”
“How do I talk to my staff about our Key Drivers for Excellence®?”
“How do you show sample groups “side by side” with PRC Snapshots?”

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