Response Rates

Research shows higher response rates are associated with better HCAHPS scores. PRC clients consistently achieve response rates higher than the national average, providing hospitals with more accurate scores. read more

Engagement & Unification

The complexity of healthcare requires you to view your organization from multiple angles. That's why PRC synthesizes patient research in order to offer the best in healthcare engagement. read more

Medical Group Measurement

CG-CAHPS surveys assess patients’ recent experiences with physicians and providers, physician practices, or medical groups and clinics, enabling healthcare consumers to make informed decisions. read more

CAHPS

With expertise across the board, PRC can help clients navigate a sea of government-required surveys while capitalizing on opportunities to improve performance through custom research for achieving excellence. read more

The Latest Patient Experience & Government Survey Resources

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Minorities in Healthcare: Adjusting with the Times and Paving the Path for Healthcare Diversity

The United States, by its very nature, constantly undergoes significant demographic change. By 2050, the current minorities, or non-white population, in the United States will become the majority.

PRCcast Mondays With Mel: Disrupting Healthcare Innovation with Dr. Trevor Turner

From horses to humans, Dr. Trevor Turner is disrupting traditional views on medicine. As a physician and PRC Excellence Accelerator coach, Trevor has a passion for surgical alternatives and stirring up some dust…literally.

Explore Other Solutions

Community Health Needs Assessment

Community Health Needs Assessment

Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors. read more

Consumer & Brand

Consumer & Brand

PRC’s comprehensive Consumer & Brand Study provides you with reliable data to understand how your hospital’s services stack up against the competition. read more

Employee Engagement

Employee Engagement

Addressing the most critical areas for your employees, healthcare leaders utilize custom data and reporting tools to affect positive, sustainable change. read more

Physician Partnership Solutions

Physician Partnership Solutions

A hospital is only as strong as its physicians; PRC transforms insights into action plans, making your organization an excellent place to practice medicine. read more