Response Rates
Research shows higher response rates are associated with better HCAHPS scores. PRC clients consistently achieve response rates higher than the national average, providing hospitals with more accurate scores. read more
Engagement & Unification
The complexity of healthcare requires you to view your organization from multiple angles. That's why PRC synthesizes patient research in order to offer the best in healthcare engagement. read more
Medical Group Measurement
CG-CAHPS surveys assess patients’ recent experiences with physicians and providers, physician practices, or medical groups and clinics, enabling healthcare consumers to make informed decisions. read more
CAHPS
With expertise across the board, PRC can help clients navigate a sea of government-required surveys while capitalizing on opportunities to improve performance through custom research for achieving excellence. read more
The Latest Patient Experience & Government Survey Resources
Goodbye Hospital Compare, Hello Care Compare
CMS announced that Care Compare (formerly Hospital Compare) will freeze site data with the October 2020 publish & not refresh until July 2021.
OAS CAHPS Looks Ahead
During a recent OAS CAHPS vendor training, CMS anticipates approval of two new modes for conducting OAS CAHPS research.

Goodbye Hospital Compare, Hello Care Compare
CMS announced that Care Compare (formerly Hospital Compare) will freeze site data with the October 2020 publish & not refresh until July 2021.

OAS CAHPS Looks Ahead
During a recent OAS CAHPS vendor training, CMS anticipates approval of two new modes for conducting OAS CAHPS research.
Explore Other Solutions
Community Health Needs Assessment
Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors. read more
Consumer & Brand
PRC’s comprehensive Consumer & Brand Study provides you with reliable data to understand how your hospital’s services stack up against the competition. read more
Employee Engagement
Addressing the most critical areas for your employees, healthcare leaders utilize custom data and reporting tools to affect positive, sustainable change. read more
Physician Partnership Solutions
A hospital is only as strong as its physicians; PRC transforms insights into action plans, making your organization an excellent place to practice medicine. read more