The Latest Employee Experience Resources

Nurse tending to newborn infant.
Twinkle, Twinkle, Little Star: Cradling Babies & Employees

Taumaoe Gaoteote from Santa Clara Valley Medical Center shares strategies to boost patient & employee experience as life enters the world.

Empathy wood carving
Exploring the Burden of Empathetic Distress in Healthcare

This episode of the Healthcare Experience Matters podcast serves as a reminder as to what empathy is in the first place.

Crisis Response Survey

The Crisis Response survey is a no-cost way for your staff and physicians to share their perspectives on how the COVID-19 pandemic is affecting their work. With meaningful feedback between staff, physicians, and leaders, you’ll be able to manage the needs of your hospital and provide excellent care in the midst of adversity. read more

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Excited employee standing next to arrows showing growth

Employee Experience Study

Employees can make or break a patient’s experience, so having employees fully engaged with their work can make all the difference. PRC’s Employee Experience Assessment empowers organizations to gather, understand, and act on employees’ reported levels of engagement. We uniquely situate our experts to not only tell you exactly where you stand with your current workforce, but also to incorporate national and historical insights that personalize a roadmap for your organization to take your employee engagement to the next level.


The American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program® highlights exceptional nursing initiative and leadership. Applying for Magnet® designation is no easy undertaking, but we’re here to help. PRC understands that the ever-changing nature of healthcare means your path to nursing excellence never really ends, so we combine your data with our expertise to ensure your best shot at Magnet® designation.

Every client that PRC has guided through the ANCC submission process has attained Magnet® honors, thanks to our partners’ unwavering hard work and commitment. If your organization is committed to attracting and retaining exceptionally talented nurses; improving patient care, safety, and experience; and achieving organizational goals and financial success, contact our experts or click here to learn more.

Pen and paper with checklist identifying safety aspects

AHRQ Patient Safety Culture Study

Safety is of the utmost importance in today’s healthcare environment, inspiring the Agency for Healthcare Research and Quality (AHRQ) to create the Surveys on Patient Safety Culture (SOPS™). Conducting this survey with an approved, independent third party like PRC increases participation and encourages staff to speak openly about their safety cultures.

We make your process as smooth as possible, providing the fixed questions set, formulas and benchmarks developed by AHRQ, and finally submitting data to AHRQ. Moreover, PRC share your results upon the conclusion of the study, giving you timely insights to lead powerful improvements in your hospital’s patient safety culture. read more

NQAI Study

The Nurse Quality Assessment Inventory (NQAI) is designed to empower nurse leaders with a thorough assessment and adaptive solutions to improving work culture and retention of engaged nurses. Insights from the NQAI can be used to make important leadership decisions, and the research is particularly beneficial when applying for the Magnet Recognition Program®. Altogether, the NQAI helps hospitals create and maintain an engaging work culture that buffers the effects of a high-stress job and supports its nurses.

Two employees in an exit interview speaking about time spent in an organization

Exit Study

Multiple factors contribute to an employee leaving an organization, so PRC’s Exit Studies reveal candid dialogue about the reasons behind an employee’s exit and how long that employee considered leaving. This intel provides crucial insight into turnover, retention, and where improvements with engagement should be implemented.

Pulse Study

Like the name suggests, Pulse Studies are short surveys that measure, or take a periodic “pulse,” of certain aspects that an organization wants to improve. They’re especially effective when gauging progress and building accountability among staff and physicians during action planning initiatives.

Heart inside of timer as a reminder to conduct periodic studies
Confident high-performing employee with a cape-like graphic to emphasize performance

Engagement Link®

For better or worse, the employee and patient experience enjoy a symbiotic relationship. By pinpointing exactly where those scores intersect, PRC Engagement Link® pioneers the way you see the bigger picture. From there, our teams can help identify the best strategic direction for each unique unit and department. read more

We are experts

From planning to execution; from analysis to reporting, PRC’s research design team understands that trustworthy data isn’t born overnight. read more

We are unifying

Healthcare requires you to view your organization from multiple angles. That's why PRC offers you the best in healthcare engagement. read more

We are your partner

Just as research is more than data, consulting is more than generic advice. We’re here to understand your unique community, culture, needs, and goals read more

We are exceptional

Your dedicated project manager is happy to help with anything from starting a survey to applying for conference speaking positions. read more

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Explore Other Solutions

Community Health Needs Assessment

Community Health Needs Assessment

Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors. read more

Consumer & Brand

Consumer & Brand

PRC’s comprehensive Consumer & Brand Study provides you with reliable data to understand how your hospital’s services stack up against the competition. read more

Patient Experience & Government Surveys

Patient Experience & Government Surveys

PRC’s industry-leading response rates drive patient experience toward excellence, all while maximizing value-based purchasing reimbursement. read more

Physician Partnership Solutions

Physician Partnership Solutions

A hospital is only as strong as its physicians; PRC transforms insights into action plans, making your organization an excellent place to practice medicine. read more