Lead effective and sustainable employee growth with in-depth research and reporting tools.
Through our research with over 2,800 healthcare partners, we’ve learned that there is one primary indicator of the employee experience: workplace environment satisfaction. In other words, employees who perceive their workplace as excellent are willing to invest more effort in their performance.
PRC's high-response employee surveys assess engagement and workplace satisfaction, as well as possible obstacles preventing employee loyalty, retention, and improved patient care. Our research and analytics highlight the areas that most impact your scores, and with that focus, partners see growth across the board, putting you on the right track for sustainable development.
This episode of the Healthcare Experience Matters podcast serves as a reminder as to what empathy is in the first place.
Crisis Response Survey
The Crisis Response survey is a no-cost way for your staff and physicians to share their perspectives on how the COVID-19 pandemic is affecting their work. With meaningful feedback between staff, physicians, and leaders, you’ll be able to manage the needs of your hospital and provide excellent care in the midst of adversity. read more
Employee Experience Study
Employees can make or break a patient’s experience, so having employees fully engaged with their work can make all the difference. PRC’s Employee Experience Assessment empowers organizations to gather, understand, and act on employees’ reported levels of engagement. We uniquely situate our experts to not only tell you exactly where you stand with your current workforce, but also to incorporate national and historical insights that personalize a roadmap for your organization to take your employee engagement to the next level.
Magnet®
The American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program® highlights exceptional nursing initiative and leadership. Applying for Magnet® designation is no easy undertaking, but we’re here to help. PRC understands that the ever-changing nature of healthcare means your path to nursing excellence never really ends, so we combine your data with our expertise to ensure your best shot at Magnet® designation.
Every client that PRC has guided through the ANCC submission process has attained Magnet® honors, thanks to our partners’ unwavering hard work and commitment. If your organization is committed to attracting and retaining exceptionally talented nurses; improving patient care, safety, and experience; and achieving organizational goals and financial success, contact our experts or click here to learn more.
AHRQ Patient Safety Culture Study
Safety is of the utmost importance in today’s healthcare environment, inspiring the Agency for Healthcare Research and Quality (AHRQ) to create the Surveys on Patient Safety Culture (SOPS™). Conducting this survey with an approved, independent third party like PRC increases participation and encourages staff to speak openly about their safety cultures.
We make your process as smooth as possible, providing the fixed questions set, formulas and benchmarks developed by AHRQ, and finally submitting data to AHRQ. Moreover, PRC share your results upon the conclusion of the study, giving you timely insights to lead powerful improvements in your hospital’s patient safety culture. read more
NQAI Study
The Nurse Quality Assessment Inventory (NQAI) is designed to empower nurse leaders with a thorough assessment and adaptive solutions to improving work culture and retention of engaged nurses. Insights from the NQAI can be used to make important leadership decisions, and the research is particularly beneficial when applying for the Magnet Recognition Program®. Altogether, the NQAI helps hospitals create and maintain an engaging work culture that buffers the effects of a high-stress job and supports its nurses.
Exit Study
Multiple factors contribute to an employee leaving an organization, so PRC’s Exit Studies reveal candid dialogue about the reasons behind an employee’s exit and how long that employee considered leaving. This intel provides crucial insight into turnover, retention, and where improvements with engagement should be implemented.
Pulse Study
Like the name suggests, Pulse Studies are short surveys that measure, or take a periodic “pulse,” of certain aspects that an organization wants to improve. They’re especially effective when gauging progress and building accountability among staff and physicians during action planning initiatives.
Engagement Link®
For better or worse, the employee and patient experience enjoy a symbiotic relationship. By pinpointing exactly where those scores intersect, PRC Engagement Link® pioneers the way you see the bigger picture. From there, our teams can help identify the best strategic direction for each unique unit and department. read more
We are experts
From planning to execution; from analysis to reporting, PRC’s research design team understands that trustworthy data isn’t born overnight. read more
We are unifying
Healthcare requires you to view your organization from multiple angles. That's why PRC offers you the best in healthcare engagement. read more
We are your partner
Just as research is more than data, consulting is more than generic advice. We’re here to understand your unique community, culture, needs, and goals read more
We are exceptional
Your dedicated project manager is happy to help with anything from starting a survey to applying for conference speaking positions. read more
Learn More
Explore Other Solutions
Community Health Needs Assessment
Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors. read more
Consumer & Brand
PRC’s comprehensive Consumer & Brand Study provides you with reliable data to understand how your hospital’s services stack up against the competition. read more
Patient Experience & Government Surveys
PRC’s industry-leading response rates drive patient experience toward excellence, all while maximizing value-based purchasing reimbursement. read more
Physician Partnership Solutions
A hospital is only as strong as its physicians; PRC transforms insights into action plans, making your organization an excellent place to practice medicine. read more
Through our research with over 2,800 healthcare partners, we’ve learned that there is one primary indicator of the employee experience: workplace environment satisfaction. In other words, employees who perceive their workplace as excellent are willing to invest more effort in their performance. 
