PRC is a fully approved vendor for PCF PECs. If your practice site is participating, you will be able to select a PCF PEC survey vendor from June 3–June 30, 2021. While this is a new program, PRC has been an approved CAHPS survey vendor for other CAHPS programs for 15 years.
About The Survey
This 64-question survey, made up of the CAHPS Clinician & Group Survey v3.0 with additional PCF-specific questions, is conducted through mixed-mode survey administration and used to score five domains:
- Getting Timely Care, Appointments and Information
- How Well Providers Communicate
- Patients Rating of Provider
- Attention to Care from Other Providers
- Support Patients Taking Care of Own Health
The PCF-specific questions focus on whether the practice site and provider demonstrated behaviors that align with PCF model goals, like improving patient health, increasing patient engagement, and limiting unnecessary healthcare costs.
Want to learn more? Fill out the form below to speak with someone about conducting the PCF PEC survey with PRC.