by Noah Larsen | Nov 23, 2020 | Patient Experience
During a recent OAS CAHPS vendor training, the OAS CAHPS Project Team covered some developments in the OAS CAHPS realm. They gave more detail on the OAS CAHPS mode experiment from 2019, where they tested a few new options, including web-only, web with mail follow-up,...
by Isaiah Dominguez | Mar 25, 2020 | Patient Experience
In response to the extreme and uncontrollable circumstances we are experiencing, CMS published a press release this weekend outlining exceptions and extensions for many CMS deadlines. CMS recognizes that data collected during this time may not reflect the “true level...
