While point-of-care surveys have their perks, a bigger picture presents itself when considering other methodologies for CG-CAHPS.
Time and time again, our research shows that four things significantly impact how patients feel about the overall experience.
MidMichigan Health’s success comes from both a dedicated care team & keeping a pulse on their patient experience through PRC’s healthcare discovery platform.
AHRQ presents recent findings and opportunities with CAHPS trends and patient experience research.
This webcast provides a brief history of the Clinician and Group CAHPS, or CG-CAHPS, survey.