While point-of-care surveys have their perks, a bigger picture presents itself when considering other methodologies for CG-CAHPS.
A Lot Can Happen in 15 Minutes: Patient Experience in the Physician Office
Time and time again, our research shows that four things significantly impact how patients feel about the overall experience.
Data-Driven Motivation: A PRC Partner Spotlight
MidMichigan Health’s success comes from both a dedicated care team & keeping a pulse on their patient experience through PRC’s healthcare discovery platform.