by James Ratliff | Oct 30, 2023 | Employee Experience, Patient Experience
Creating a Culture of Mutual Care and Mutual Respect Hosted by: Kelly F. Marcroft, RN, MSN, CEN, CPXP, Director of Human Centered Care, Emergency Services at Hartford HealthCare Elizabeth Begley, MS, RN, LNC, CPXP, System Director of Customer and Patient Relations at...
by Noah Larsen | Sep 22, 2022 | Employee Experience
The need to foster healthy work environments for our leaders, staff and physicians and equip our teams with tools to broaden civility and combat incivility is at an all-time high. Over the past 12 months our Healthcare Experience Foundation (HXF) partners’...