We found that all HCAHPS dimensions were positively correlated with survey response rate. In other words, as response rate increases, HCAHPS dimension scores rise as well.
CMS released the new Overall Hospital Quality Star Rating Methodology on Hospital Compare with the most recent refresh in December 2017.
This compelling case study describes how McLeod health rebooted rounding and raised its Overall Hospital Rating by making ‘memorable’ meaningful.
Check out the new features of Physician Compare and the impact of these changes.