by Noah Larsen | Mar 4, 2021 | Patient Experience
During a recent HCAHPS vendor training, CMS announced that Care Compare (formerly Hospital Compare) will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data. Care Compare currently displays January–December 2019...
by Noah Larsen | Feb 25, 2021 | Patient Experience
As with many other CAHPS® programs, publicly reported ICH CAHPS data has been frozen on Care Compare due to optional data submissions during spring 2020. The April 2021 update, which would have shown 2019 fall and 2020 spring survey results, will be skipped. The next...
by Isaiah Dominguez | Oct 19, 2020 | Patient Experience
Update: Following feedback shared with CMS, CMS is now delaying the start date of the Radiation Oncology Model to July 1, 2021. The CAHPS® Cancer Care Survey start date has been pushed back to October 2021. In the summer of 2019, CMS proposed a new Radiation Oncology...
by Noah Larsen | Sep 29, 2020 | Patient Experience
In the past few years, hospitals have been asking for changes to the HCAHPS survey. In Q2 and Q3 of 2021, CMS will test some modifications hospitals have been asking for—primarily, web-based survey modes and to investigate potential new questions that are not...
by Noah Larsen | Sep 2, 2020 | Patient Experience
Key Points Q4 2019 HCAHPS data will be used for Hospital VBP for hospitals who submitted it. Q1 2020 and Q2 2020 HCAHPS data will not be used for Hospital VBP, even if it is submitted. No direction has been given regarding star ratings or publicly reported data....
