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Tag: Communication

doctor explains a diagnosis to senior woman patient

CARES and Anesthesia Communication

May 11, 2022

Patient centered communication surrounding anesthesia and keeping our patients safe.

Posted in Patient ExperienceTagged Anesthesia, CARES, Communication, Patient Experience
Care team members discussing care in masks

Empathy and Communication for Better Patient Experiences – Healthcare Experience Matters Podcast

August 12, 2021

Empathy, communication and mindfulness are key when it comes to helping patients, colleagues, and ourselves.

Posted in Patient ExperienceTagged Communication, Healthcare Experience Foundation, Healthcare Experience Matters, Patient Experience
Confident doctor with care team

The Conversation Curve™ for Navigating Conflict – Healthcare Experience Matters Podcast

July 29, 2021

The Conversation Curve™ is a conflict resolution model with a powerful purpose: it can guide a difficult conversation to a positive solution.

Posted in Employee EngagementTagged Communication, conflict management, Healthcare Experience Foundation, Healthcare Experience Matters
Woman leading a meeting in a hospital

Minding the Gap: How Confidence Overrides Ability for Women Leading Hospitals

January 8, 2021

Although we all know we need to widen the gender gap in healthcare, this demands more than telling women to just climb the corporate ladder—it’s about creating the confidence to do so.

Posted in Employee EngagementTagged Communication, Culture, development, Employee Engagement, Employee Satisfaction, feminism, leadership, personal growth, PRC, Values, women

Patient Safety: Challenge & Solution Series [pt III]

April 7, 2020

How well do your departments communicate with each other? What about internally? Without effective communication avoidable safety errors will continue to occur.

Posted in Employee EngagementTagged challenge and solution, Communication, Employee Engagement, Employee Satisfaction, Patient Experience, patient safety, Patient Satisfaction

New Year Differently

January 1, 2020

Instead of viewing the New Year as a chore of self-discipline, I challenged myself to see it as a fresh chance to try new things.

Posted in UtilityTagged Communication, Community Health, Consumer and Brand, Employee Engagement, Excellence, Healthcare, Healthcare Differently, Nurses, Patient Experience, Physician Partnership, PRC
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