Everyone is pressed for time in healthcare, but effective communication does not necessarily need to take more time to implement.
CARES and Anesthesia Communication
Patient centered communication surrounding anesthesia and keeping our patients safe.
Empathy and Communication for Better Patient Experiences – Healthcare Experience Matters Podcast
Empathy, communication and mindfulness are key when it comes to helping patients, colleagues, and ourselves.
The Conversation Curve™ for Navigating Conflict – Healthcare Experience Matters Podcast
The Conversation Curve™ is a conflict resolution model with a powerful purpose: it can guide a difficult conversation to a positive solution.
Minding the Gap: How Confidence Overrides Ability for Women Leading Hospitals
Although we all know we need to widen the gender gap in healthcare, this demands more than telling women to just climb the corporate ladder—it’s about creating the confidence to do so.
Patient Safety: Challenge & Solution Series [pt III]
How well do your departments communicate with each other? What about internally? Without effective communication avoidable safety errors will continue to occur.