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Cultivating Cultural Competency

Cultivating Cultural Competency

Where do you keep your ketchup? In the fridge, of course, you say. A colleague looks at you in surprise. Don’t you mean the cupboard? An episode of the popular podcast Reply All posited this question to make a point about cultural diversity. Most Americans keep their...
Tackling Physician Burnout

Tackling Physician Burnout

As a follow up to our prior blog, Ensuring Your Physicians Don’t Sink to Burnout, what can be done in your organization to lessen it? Surely with research showing burnout has already affected more than half of US physicians, your organization is undoubtedly affected...
Time For Innovation

Time For Innovation

  Time For Innovation- As part of PRC’s celebration of Patient Experience Week with the Beryl Institute, we’re publishing a series of four daily blog posts discussing key elements of an excellent patient experience: communication, teamwork, safety, and...