CMS published a table that summarized changes in individual hospital level scores with data through Q3 2021.
Tag: covid-19
Fostering a Culture of Excellence
Explore how to use employee engagement to foster a strong employee & servant leadership culture, improve HCAHPS, and retain and recruit staff.
2022 PRC National Healthcare Consumer Study
Responding to the evolution in healthcare habits, PRC conducts a survey of consumers across the country, looking for habitual trends.
The Importance of Gratitude with Katrina Coleman, BSN, MSN – Healthcare Experience Matters Podcast
Gratitude is something that should always be top of mind, but it is especially relevant to discuss around the holidays.
Supporting Team Members in Unprecedented Times: A Candid Chat with Dr. Rachel Lipner and Meredith Jones – Healthcare Experience Matters Podcast
Exploring the many ways we can support each other in these stressful times.
CMS Finalizes Changes to VBP Due to Pandemic
CMS provided the FY 2022 IPPS Final Rule, which provides guidance on the use of CY2020 HCAHPS data for Value Based Purchasing (VBP).