by James Ratliff | Nov 2, 2023 | Patient Experience
Jan Gnida CPXP and Katie Owens, MHA, CPXP, join us on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this week as we examine the interesting shifts in data within patient experience trends since the start of the...
by James Ratliff | Oct 25, 2023 | CHNA
While pandemic-era polices may have ended, communities across the country are still feeling the effects of the COVID-19 pandemic. “A Pandemic’s Effect on Health in the US” compares data from the 2020 and 2023 editions of the National Health Study to...
by James Ratliff | Jun 6, 2023 | Patient Experience
The past few years have been a roller coaster for healthcare. We now have publicly reported HCAHPS data for hospitals collected during the pandemic, where we saw that hospitals’ scores decreased during the pandemic after scores plateaued prior to the pandemic. In...
by James Ratliff | May 24, 2023 | Patient Experience
As Medicaid officials commence the process of redetermining coverage and eligibility following the expiration of COVID-19 Medicaid policies, millions of patients nationwide face the peril of losing their health insurance. This development has exacerbated the already...
by Noah Larsen | Apr 22, 2022 | Patient Experience
Last year, CMS published a table that summarized changes in individual hospital level scores seen during the first three quarters of 2020. Now, they have updated that table to contain data through Q3 2021. They compared mode and patient mix adjusted top box scores for...
