In response to HCAHPS scores and response rates declining during the pandemic, we revisited some of our prior research.

In response to HCAHPS scores and response rates declining during the pandemic, we revisited some of our prior research.
As Medicaid officials begin redetermining coverage and eligibility, millions of patients nationwide face losing their health insurance.
CMS published a table that summarized changes in individual hospital level scores with data through Q3 2021.
Explore how to use employee engagement to foster a strong employee & servant leadership culture, improve HCAHPS, and retain and recruit staff.
Responding to the evolution in healthcare habits, PRC conducts a survey of consumers across the country, looking for habitual trends.
Gratitude is something that should always be top of mind, but it is especially relevant to discuss around the holidays.