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Maximizing Discharge Phone Calls

Maximizing Discharge Phone Calls

Supporting and partnering with patients across the continuum of care is an essential element of patient centered excellence and delivering quality outcomes for our patients. Now more than ever before this partnership matters as much for the care experience as for...
Outpatient Discharge Communication

Outpatient Discharge Communication

Ensuring patients feel confident in their next steps following discharge or a visit are vitally important in continuity of care and outcomes. Many times, despite our best intentions, there is a disconnect between the communication and actions we put in place to...