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Adding Patient Perceptions to Control Charts

Adding Patient Perceptions to Control Charts

Control charts, or “Shewhart charts,” have become increasingly popular as part of a hospitals’ quality improvement regimen. They are often used when analyzing hospital acquired infections, emergency room wait times, and several other quantitative processes that need...
The Importance of Discharge Units in PX

The Importance of Discharge Units in PX

For many hospitals, PRC uses stratified sampling at the discharge unit level to measure the inpatient experience. This sampling strategy ensures that all units are receiving adequate data on which to base action plans, monitor progress, and assess improvements. Even...