Senior Leader Rounding is not new, and effective senior leader rounding is timeless.
Tag: employee culture
Simple Ways to Authentically Show Gratitude as Healthcare Leaders – Healthcare Experience Matters Podcast
Today’s discussion focuses on the implementation of gratitude in straightforward and unique ways to make a genuine impact on people.
Avoiding Blame and Judgement, an Interview with Katie Owens – Healthcare Experience Matters Podcast
With efforts in place to avoid blame and judgement, we create an atmosphere that allows the patient experience to better thrive.
Exploring the Impact of Employee Culture and its Influence on Patient Experience and Safety – Healthcare Experience Matters Podcast
Explore employee culture’s influence on both patient experience & safety, plus the importance of being grateful and sending thanks.
Case Study: Fostering a Culture of Excellence
Mission Regional’s dedication, coupled with PRC’s continued partnership, translates to an excellent care experience in the eyes of patients.