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Tag: employee culture

Group of nurses gathered around hospital bed

Speed to Trust: What Can We Gain with Better Senior Leader Rounding? – Healthcare Experience Matters Podcast

May 12, 2022

Senior Leader Rounding is not new, and effective senior leader rounding is timeless.

Posted in Employee ExperienceTagged employee culture, Healthcare Experience Matters, Patient Experience, Senior Leader Rounding
Doctor holding red heart ball with heartbeat

Simple Ways to Authentically Show Gratitude as Healthcare Leaders – Healthcare Experience Matters Podcast

May 5, 2022

Today’s discussion focuses on the implementation of gratitude in straightforward and unique ways to make a genuine impact on people.

Posted in Employee ExperienceTagged employee culture, Employee Engagement, Gratitude, Patient Experience
Business people pulling rope in opposite directions at office

Avoiding Blame and Judgement, an Interview with Katie Owens – Healthcare Experience Matters Podcast

March 3, 2022

With efforts in place to avoid blame and judgement, we create an atmosphere that allows the patient experience to better thrive.

Posted in Employee ExperienceTagged Blame, Culture, employee culture, Healthcare Experience Matters, Work Environment
busy nurse station in a hospital

Exploring the Impact of Employee Culture and its Influence on Patient Experience and Safety – Healthcare Experience Matters Podcast

December 9, 2021

Explore employee culture’s influence on both patient experience & safety, plus the importance of being grateful and sending thanks.

Posted in Employee Experience, Patient ExperienceTagged employee culture, Employee Engagement, Patient Experience, patient safety
Dedicated care team working together to provide excellent patient experience

Case Study: Fostering a Culture of Excellence

October 5, 2021

Mission Regional’s dedication, coupled with PRC’s continued partnership, translates to an excellent care experience in the eyes of patients.

Posted in Patient ExperienceTagged case study, employee culture, key drivers of excellence, Patient Experience, Voices
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