by Isaiah Dominguez | Dec 23, 2019 | Utility
We started Mondays With Mel one year ago with the goal of giving even the smallest voices in healthcare a platform to share their stories. After 12 episodes, a bonus patient experience week mini-cast, and countless memories made, we’re so excited to roll out...
by Isaiah Dominguez | Dec 6, 2019 | Excellence Accelerator, Patient Experience, Utility
PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Our experienced team of presenters from PRC, Excellence Accelerator®, and Industry leaders engaged a full house of attendees on a range of topics from...
by Isaiah Dominguez | Nov 20, 2019 | Patient Experience, Utility
Personally, I love to take advantage of opportunities as they present themselves. Whether a prospect comes at me professionally or in my private life, I can’t resist the chance to experience, pursue, or learn something new. One might even call this FOMO—or “fear of...
by Noah Larsen | Sep 18, 2019 | Patient Experience
Conducting senior leader rounding (SLR) in the ambulatory setting is an equally rewarding experience for the executive conducting the rounds and the staff/providers or leaders visited in their place of practice. While conducting SLR in the ambulatory setting is very...
by Isaiah Dominguez | Aug 8, 2019 | Patient Experience, Utility
Volunteers make the world go round. In the US alone, volunteerism has an estimated economic value of over $167 billion, according to The National Community Service. Hospitals especially rely on volunteers acting as the backbone and stabilizing in-house...
