by Noah Larsen | Jul 3, 2019 | Patient Experience
Patient Safety is a foundational expectation of the patient experience and an important driver of loyalty. The reality is that the role of the patient is foreign for us as individuals—especially in the outpatient and ambulatory settings where we have more limited time...
by Noah Larsen | Jun 17, 2019 | Patient Experience
Sample non-negotiable behaviors to employ in perioperative services, including managing up and respectful communication.
by Isaiah Dominguez | May 2, 2019 | Utility
At PRC we believe that data can help create better experiences for staff, physicians, and patients. You want data that reflects your health system accurately and effectively. With PRC you have a plethora of customizable options at your fingertips. We work together to...
by Noah Larsen | Apr 23, 2019 | Patient Experience
Key Drivers of Excellence® are determined through a statistical analysis and tell you what’s most influential in your patients’ perceptions of overall quality of care. They aren’t necessarily your lowest scoring areas, or even your highest scoring areas. Simply, they...
by Isaiah Dominguez | Apr 18, 2019 | Utility
Sometimes it’s hard to understand why you do what you do. PRC wants to help define the factors that make the most impact for you and your patients. The healthcare experience can be a big, blurry picture sometimes, but we bring some clarity to that. Simply put,...
