by PRC | Oct 26, 2018 | Consumer & Brand
No longer does “patient” mean sick people turning to the local doctor for treatment. Today, they’re consumers with questions, insights, and opinions, and they remain the center of conferences such as the SHSMD Connections conference. In years past, retail industry...
by PRC | Sep 27, 2018 | Patient Experience
How to ask, “What could I have done differently” for better healthcare Trepverter: a Yiddish word for when you know exactly what you want to say to someone…hours after the conversation has ended. Literally, “words that arrived too late,” this sensation sits in our...
by PRC | Jun 6, 2018 | Utility
The 2018 Excellence in Healthcare Awards celebrate and honor those committed to improving patient experience Over 200 healthcare professionals from across the U.S. gathered in Isle of Palms, South Carolina, to recognize the nation’s leading healthcare organizations at...
by PRC | Jun 1, 2018 | Utility
Excellence in Healthcare Reflection We’ve made it back from the 2018 Excellence in Healthcare Conference, gotten the last of the sand out of our shoes, and settled back into our work routine, a little more refreshed and a little more ready to take the healthcare...
by PRC | May 22, 2018 | Utility
If you’ve never ridden a bike down the beach at sunrise, we highly recommend it based on some of the amazing photos and great stories our attendees shared from today’s morning movement! After that, we all gathered for a breakfast keynote with Ali T. Asery, M.D., MHA....
