by PRC | Oct 9, 2019 | Consumer & Brand
Households across the country are dropping landlines and moving to cell phones. But are people really talking on the phone less? A misperception of many is that people don’t want to do phone surveys from their cell phone and prefer online instead. Many will say that...
by Noah Larsen | Aug 30, 2019 | Patient Experience
The response scale used in patient perception research is often the most scrutinized aspect of the survey. We want to obtain the most quantitative scale possible, but in turn, we also have to appreciate the fact that we are trying to capture a qualitative evaluation...
by Isaiah Dominguez | Aug 15, 2019 | Patient Experience
CMS published the proposed rule for the CY 2020 Physician Fee Schedule in the Federal Register on August 8, 2019. CMS is currently seeking public comment on a few items that would impact both the CAHPS for ACOs and CAHPS for MIPS programs. CAHPS for ACOs Quality Score...
by Isaiah Dominguez | Aug 15, 2019 | Patient Experience
Join Erin Godden, PRC CAHPS Communication Manager, as she outlines the updates to the 2019 CAHPS for ACOs. Questions? Reach out to the CAHPS team by email at [email protected]. Interested? Fill out the form below to be taken directly to the...
by Isaiah Dominguez | Mar 18, 2019 | Patient Experience
Each year, PRC participates in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey vendor training to stay up to date on CAHPS happenings. So what did we find out this year? HCAHPS has some big changes headed our way for 2019!...
