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Tag: HCAHPS

Nurse comforting a patient before a surgical procedure.

FFY 2024 HCAHPS VBP Update

August 21, 2023

CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems, including updates for the VBP program.

Posted in Patient ExperienceTagged CAHPS, FFY2024, HCAHPS, Patient Experience, VBP
Female Doctor Talking To Male Patient In Hospital Bed

FFY 2024 HCAHPS Final Rule Published

August 10, 2023

CMS confirmed several changes for HCAHPS guidelines as a result of observations from the 2021 HCAHPS mode experiment.

Posted in Patient ExperienceTagged CAHPS, CMS, FFY 2024, HCAHPS, Patient Experience
Healthcare worker treating elderly patient in hospital

HCAHPS Care Compare Percentiles

July 27, 2023

Updated July 2023 – October 21 Through September 22 Discharges

Posted in Patient ExperienceTagged Cares Compare, CMS, HCAHPS, HCAHPS Scorecard
Nurse at right bedside listening to female patient's heartbeat with a stethoscope.

Revisiting Our HCAHPS Response Rate Analysis Post-Pandemic

May 31, 2023

In response to HCAHPS scores and response rates declining during the pandemic, we revisited some of our prior research.

Posted in Patient ExperienceTagged covid-19, HCAHPS, Patient Experience, Response Rates
pediatrician speaking with patient and parent

FFY 2024 HCAHPS Proposed Rule Published

April 24, 2023

In a recent proposed rule, CMS announced several changes for HCAHPS guidelines as a result of observations from the 2021 HCAHPS mode experiment.

Posted in DEI, Patient ExperienceTagged CAHPS, CMS, Data Collection, HCAHPS, Spanish Translation
Female nurse leaning over bedside while attaching the blood pressure armband to a female patient's right arm.

Updated HCAHPS Mode Adjustments

February 6, 2023

CMS has announced that new mode adjustments will be applied to HCAHPS data, starting with patients discharged in January 2023.

Posted in Patient ExperienceTagged CAHPS, CMS, HCAHPS, Mode Adjustment, VBP
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