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Tag: HCAHPS

Doctor checking lymph nodes of a patient

FFY2023 HCAHPS Proposed Rule Published

April 22, 2022

CMS announced several changes to Value Based Purchasing (VBP) for HCAHPS due to observations about data collected during the pandemic.

Posted in Patient ExperienceTagged CMS, FFY2023, HCAHPS, VBP
Doctor and nurse reviewing patient information in a hospital bed

CMS Releases HCAHPS National Pandemic Performance Data

April 22, 2022

CMS published a table that summarized changes in individual hospital level scores with data through Q3 2021.

Posted in Patient ExperienceTagged CMS, covid-19, HCAHPS, Patient Experience
Hospital Nurse With Digital Tablet Talks To Senior Patient

2022 HCAHPS Vendor Update Training Information

March 17, 2022

Since Q1 2020, publicly reported HCAHPS scores have fallen and remain lower than pre-pandemic levels across all HCAHPS measures.

Posted in Patient ExperienceTagged CAHPS, CMS, HCAHPS, Patient Experience
Friendly Female Head Nurse Making Rounds does Checkup on Elderly Patient Resting in Bed.

2021 HCAHPS Mode Experiment Moves Us Towards “HCAHPS 2.0”

March 17, 2022

CMS discussed preliminary findings from last year’s HCAHPS mode experiment and a loose timeline for “HCAHPS 2.0.”

Posted in Patient ExperienceTagged CAHPS, CMS, HCAHPS, HCAHPS 2.0
Healthcare worker treating elderly patient in hospital

HCAHPS Care Compare Percentiles

February 18, 2022

Updated January 2022–July 20 Through March 21 Discharges

Posted in Patient ExperienceTagged Cares Compare, CMS, HCAHPS, HCAHPS Scorecard
care team member holding patient's hand

Why Patient Experience Is Important: HCAHPS and Value-Based Purchasing

February 17, 2022

“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.

Posted in Why is PX important?Tagged HCAHPS, Patient Experience, premium content, PX Success Series, VBP
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