CMS announced several changes to Value Based Purchasing (VBP) for HCAHPS due to observations about data collected during the pandemic.

CMS announced several changes to Value Based Purchasing (VBP) for HCAHPS due to observations about data collected during the pandemic.
CMS published a table that summarized changes in individual hospital level scores with data through Q3 2021.
Since Q1 2020, publicly reported HCAHPS scores have fallen and remain lower than pre-pandemic levels across all HCAHPS measures.
CMS discussed preliminary findings from last year’s HCAHPS mode experiment and a loose timeline for “HCAHPS 2.0.”
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