CMS announced several changes to Value Based Purchasing (VBP) for HCAHPS due to observations about data collected during the pandemic.
Tag: HCAHPS
CMS Releases HCAHPS National Pandemic Performance Data
CMS published a table that summarized changes in individual hospital level scores with data through Q3 2021.
2022 HCAHPS Vendor Update Training Information
Since Q1 2020, publicly reported HCAHPS scores have fallen and remain lower than pre-pandemic levels across all HCAHPS measures.
2021 HCAHPS Mode Experiment Moves Us Towards “HCAHPS 2.0”
CMS discussed preliminary findings from last year’s HCAHPS mode experiment and a loose timeline for “HCAHPS 2.0.”
HCAHPS Care Compare Percentiles
Updated January 2022–July 20 Through March 21 Discharges
Why Patient Experience Is Important: HCAHPS and Value-Based Purchasing
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.