CMS provided the FY 2022 IPPS Proposed Rule, which provides guidance on the use of CY2020 HCAHPS data for Value Based Purchasing (VBP).
CMS anticipates not using any CY2020 HCAHPS data in VBP—either for the performance period for FFY2022 or as the baseline for FFY2024
In the most recent Care Compare update, we see that national HCAHPS response rates have continued to fall.
Your hospital uses your HCAHPS survey results for your own improvement, but other organizations also use the HCAHPS data PRC submits to CMS.
CMS announced that Care Compare will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data.
CMS announced that Care Compare (formerly Hospital Compare) will freeze site data with the October 2020 publish & not refresh until July 2021.