With efforts in place to avoid blame and judgement, we create an atmosphere that allows the patient experience to better thrive.
Tag: Healthcare Experience Matters
Foundations of Excellence: Accountability to Service
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Foundations of Excellence: Focus On How, Make Meaningful Impressions
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Foundations of Excellence: First Impressions
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Reversing the Impact of Emotional Exhaustion in Healthcare – Healthcare Experience Matters Podcast
Katrina Coleman from MHEI covers emotional exhaustion and its impact on healthcare workers throughout the world.
Addressing Burnout Among Medical Assistants – Healthcare Experience Matters Podcast
Timothy Seay-Morrison, EdD, LCSW, joins the Healthcare Experience Matters podcast this week to discuss his co-authored burnout study.