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Tag: Healthcare Experience Matters

Doctors and care team members reviewing data on a clipboard

Foundations of Excellence: One Team, One Goal

January 16, 2022

“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.

Posted in Foundations of ExcellenceTagged CARES Connect, Discharge Communication, Healthcare Experience Foundation, Healthcare Experience Matters
Doctor and patient elbow-bumping to minimize contact

CARES™ Connect for Better Patient Communication – Healthcare Experience Matters Podcast

January 13, 2022

Kathleen Lynam describes the elements of an effective discharge solution in this latest episode of Healthcare Experience Matters.

Posted in Patient ExperienceTagged CARES Connect, Discharge Communication, Healthcare Experience Foundation, Healthcare Experience Matters
Large "thank you" sign on brick wall

The Importance of Gratitude with Katrina Coleman, BSN, MSN – Healthcare Experience Matters Podcast

November 25, 2021

Gratitude is something that should always be top of mind, but it is especially relevant to discuss around the holidays.

Posted in Employee ExperienceTagged covid-19, Gratitude, Healthcare Experience Foundation, Healthcare Experience Matters
Multiple signs on wooden post

Supporting Team Members in Unprecedented Times: A Candid Chat with Dr. Rachel Lipner and Meredith Jones – Healthcare Experience Matters Podcast

October 28, 2021

Exploring the many ways we can support each other in these stressful times.

Posted in Employee ExperienceTagged covid-19, Employee Support, Healthcare Experience Foundation, Healthcare Experience Matters, Supporting Each Other
Doctor speaking to patient in mask

Tackling Compassion Fatigue, an Interview with Katie Owens – Healthcare Experience Matters Podcast

October 14, 2021

Burnout & compassion fatigue have the potential to significantly hamper the morale of folks who have dedicated their lives to serving others.

Posted in Employee ExperienceTagged Compassion Fatigue, Healthcare Experience Foundation, Healthcare Experience Matters, Mental Health
Doctor wearing mask and PPE

More COVID? More than I Can Take? – Healthcare Experience Matters Podcast

September 30, 2021

If you feel COVID-19 is impacting you (or your team’s) compassion, resilience, or joy in the workplace, today’s podcast is for you.

Posted in Employee ExperienceTagged COVID-19 Impact, Employee Engagement, Healthcare Experience Foundation, Healthcare Experience Matters
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