by James Ratliff | May 24, 2023 | Employee Experience, Patient Experience
Leslie Lincoln joined Norwalk Hospital in 2013 and was named CNO of the hospital in 2019. The 366-bed acute care hospital is located in Norwalk, Connecticut, and operates as part of Nuvance Health. Through her position, Lincoln and her care teams serve residents of...
by Noah Larsen | Sep 15, 2022 | Employee Experience
Joining us this week on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast is Deborah K. Zastocki, DNP, EdM, MA, RN, NEA-BC, FACHE(r). Deborah brings her expertise to our show while expressing her thoughts on how effective...
by Isaiah Dominguez | Feb 6, 2020 | Physician Partnership
Chief Medical Officers (CMOs) are a key influence for most healthcare organizations, setting the tone for physicians and determining both patient experience and quality of care. To better understand the challenges CMOs face, PRC conducted a blinded national...